Delivery Information

There is no service charge for deliveries made within Mass General Hospital. Please select "Hospital Shipping" at checkout to ensure free shipping.

If shipping to a patient or employee, please use the following address:

Massachusetts General Hospital
Patient's Name
55 Fruit Street
Boston, MA 02114

There is a delivery charge of $7.50 for orders shipped outside the hospital.
Our delivery hours are during business hours, Mon-Fri 8:30 am-7:30 pm Sat & Sun 10 am-6 pm, 7 Days a week. The store is closed Thanksgiving and Christmas.
Processing of Orders:
If a patient is in surgery and has not been assigned a room, we will deliver the gift at the earliest opportunity after a room assignment has been made.
If a patient has been discharged before we processed the order, you will be notified either by email or phone.
If we are unable to locate the patient you will be notified either by phone or email.